Info

You are currently browsing the Orbitz-Sucks.com weblog archives for the day April 19, 2009.

Calendar
April 2009
S M T W T F S
« Feb   May »
 1234
567891011
12131415161718
19202122232425
2627282930  
Categories

Archive for April 19, 2009

A Marine STRANDED by Orbitz and Delta - a letter to Glenn Beck

PLEASE LINK THIS OR POST IT EVERYWHERE - it is a fact and I can back it up - our soldiers need a voice!

My son is in the Marines, stationed in
Hawaii.

He was in training for the last six weeks with no contact to the outside world and returned to base on 04/18/09.He is being deployed early – the 15th of May and they only gave him seven days leave, 04/20/09 to 04/27/09.I made reservations on 04/04/09 with Orbitz for his leave, four days of flights and three days to visit his before going off to
Afghanistan on the 15th.
His tickets did not arrive and I contacted Orbitz and Delta, they said simply go to the airport and they will issue new tickets since his did not arrive.He showed up this morning at the Delta counter and they said there was NOTHING they could do but sell him new tickets.He and I called Orbitz and they said take the confirmation e-mail to Delta and they would resolve it, which he did – and Delta refused and Orbitz supervisor said there was nothing further they could do.All this in a 12 hour period after returning from a six week field training period – nothing can be done.I am working towards resolving this matter by any means possible, but since when do we treat our soldiers like common baggage.  My son should have had 4 weeks leave, but it was shortened due to them needing his position filled quickly.We may not get to see him before he leaves, if he is injured or worse – killed – do you think anyone at Delta, Orbitz or the rest of the world will care.An excerpt from my last message to OrbitzShame on you folks - my son is supposed to be on a flight tomorrow a 7 day leave with 4 on flights and then off to
Afghanistan.  I purchased the tickets, emailed twice last week and called this evening trying to make sure he could be taken care of and you can do nothing for him.  He was in training for the last 6 weeks with no contact to the outside world and this is his only chance to get home before being shipped off - again - shame on you folks.  I will do my best to spread this story to anyone that will listen!
I am uncertain what good this letter will do, but I must shout to the world somehow – how can you treat our soldiers this way…Shame on Orbitz, Delta… 

|