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No way home
We booked a trip to visit relatives in Italy over Christmas several months ago. Yesterday, my wife checked the airlines website to see how long the layover in Madrid would be. Surprise! The airline had cancelled the return flight from Madrid to the US, and no one contacted us. We’ve been on the phone for at least 4 hours with both Orbitz and the airline, and so far, we have only sore necks and ears to show for it…..
I mean, I’d like to visit Madrid, but I’d like to do it when I’m planning on it.
2 Responses to “No way home”
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June 2, 2010 at 2:36 pm
Hello, I am contacting you from Orbitz Customer Relations. I will be happy to review your record and try to assist with your airline imposed schedule change. Please email me your Orbitz record locator to customerrelations@Orbitz.com for further review. Please place the email to my attention, and include your blog name and title, and I will promptly respond.
Sincerely,
Charlotte